Shipping policy
Shipping Policy
At Atomic Muscles, we are committed to delivering your orders safely and as quickly as possible. Please review the following shipping information before placing your order.
Order Processing
Orders are processed and prepared for dispatch after the order is successfully placed.
Orders are generally processed within 1–3 business days. During sales, promotions, holidays, or periods of high order volume, processing may take longer than usual.
Once your order has been dispatched, you will receive the available shipping or tracking information through the contact details provided with your order.
Delivery Time
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances beyond our control.
Estimated delivery time after dispatch:
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Major Cities: 1–4 business days
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Other Areas: 2–5 business days
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Remote Areas: 3–7 business days
These are estimated delivery times and are not guaranteed. Delays may occasionally occur due to courier issues, weather, road closures, public holidays, high order volumes, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Any promotional free-shipping offers are subject to the terms and conditions of the specific promotion.
Order Tracking
Once your order has been dispatched, tracking information may be provided through SMS, email, WhatsApp, or other available communication channels.
Please allow some time for the courier's tracking system to update after dispatch.
Delivery Attempts
Our courier partner may make multiple delivery attempts depending on their delivery procedures.
If an order cannot be delivered because the customer is unavailable, provides an incomplete or incorrect address, refuses the parcel, or does not respond to the courier, additional delivery charges may apply for re-delivery.
Atomic Muscles is not responsible for delays or failed deliveries caused by incorrect or incomplete customer-provided information.
Address Changes
Please ensure that your shipping address, phone number, and other delivery information are correct before placing your order.
If you need to change your delivery address after placing an order, contact us as soon as possible at atomicmusclesofficial@gmail.com.
Address changes cannot always be accommodated once an order has been dispatched.
Damaged Packages
If your package arrives visibly damaged, please take clear photos or videos of the package before opening it and contact us as soon as possible.
For damaged products, please refer to our Return & Refund Policy for eligibility and replacement requirements.
Delays Beyond Our Control
While we do our best to ensure timely delivery, Atomic Muscles is not responsible for delays caused by circumstances outside our control, including but not limited to:
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Severe weather conditions
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Flooding or natural disasters
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Road closures or transportation disruptions
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Public holidays
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Courier operational issues
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High order volumes
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Government restrictions or unforeseen events
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Incorrect or incomplete shipping information provided by the customer
In such circumstances, we will work with the courier to help resolve the issue and provide the best possible assistance.
Contact Us
If you have any questions about your order or shipment, please contact us at:
📧 atomicmusclesofficial@gmail.com
We appreciate your patience and trust in Atomic Muscles.
